EU Withdrawal Request

If you are a consumer residing in the European Union, you may have the legal right to withdraw from your purchase within 14 days of receiving your order without providing a reason.

To exercise your right of withdrawal, please email jeff@hagensalley.com with the following information:

  • Full Name
  • Order Number
  • Email Address Associated with the Order
  • Date Received
  • Reason for Withdrawal (Optional)

By submitting your withdrawal request, you confirm that you wish to withdraw from your purchase under applicable consumer protection laws.

Upon receipt of your request, we will send confirmation that your withdrawal request has been received.

Please note that withdrawal rights may not apply to digital products once download access has been provided or the download has begun, as permitted under applicable law. Additional exceptions may apply to personalized, custom-made, or made-to-order products.